Data Center Critical Environment Manager

Edged Spain-Portugal has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s data center infrastructure. We are seeking a Data Center Critical Environment Manager to join our Spain-Portugal team, working directly with our Data Center Site Managers. This role will be responsible for the development, roll-out and continuous improvement of customers projects, services, and reports.

Edged is highly selective about the people we bring on board because our mission depends on it. Progress happens quickly and we must be able to trust one another to be transparent, communicative, strategic, reliable, and driven. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value.

• Establishing strong working relationships with customers
• Overseeing the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
• Managing and organizing the planned preventative and corrective electrical and/or mechanical equipment according to customer requirements
• Ensuring that electrical, mechanical, and/or fire/life safety equipment within the client data hall are operating at peak efficiency
• Ensuring compliance with infrastructure operations standardization
• Acting as an escalation point for all facilities-related issues within the datacenter, escalating to the Operations Team as needed. This may include assisting technicians in times of emergencies, job training, and providing input/recommendations on electrical/mechanical design parameters
• Management of small-to-medium projects from conception to completion
• Ensuring routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational policies, procedures, and standards
• Driving cost/energy efficiency projects
• Identifying single points-of-failure at client infrastructure
• Coordinating, planning, scheduling, and supervising audits and compliance verifications
• Driving identification and remediation of vulnerabilities (such as single points of failure) Provide recommendations on new data center equipment designs, technologies, and construction methods. Drive cost/energy efficiency projects
• Sharing best practices, assisting others in learning role, process, procedures, and mentors’ others
• Promoting a culture of safety, security, and compliance in all aspect of datacenter activities
• Driving data analytics, metrics, and interpretation of a complex environment to identify inefficiencies, opportunities, exceptions, and correlations, and proactively respond before they impact the business
• Ensuring quality, up-to-date documentation exists for all service arrangements
• Achieving consistent customer satisfaction ratings and respond appropriate to customer feedback on areas for improvement
• Developing and providing a training program to support implementation and operations for our clients
• Implement and drive a “lessons learned” approach

• Problem-solving aptitude and advanced knowledge of lean operational methodologies to distill operational data, develop an intentional data-driven strategy, and drive resulting global impact
• Experience mentoring and leading project management professionals is desired but not required
• BS or BA in a technical field, or commensurate experience
• 5 years of leadership experience, preferably in a mature engineering or operations environment
• Experience in large-scale planning and coordination, with experiencing delivering multiple concurrent projects on tight timelines
• A solid understanding of enterprise level infrastructure is desired
• Have excellent customer management skills
• ITIL certification is a plus
• Knowledge of critical environment concepts and infrastructure (e.g. Electrical Distribution, Mechanical Cooling Systems, etc.)
• A solid understanding of financial management, budgeting, and forecasting
• Project or program management experience and certification(s) (e.g. Lean, Six Sigma, Kaizen, PMI, Agile, etc.)

• Strong written and oral communication skills
• Process and workflow development
• Excellent interpersonal and communication skills
• Experience or ability working in an international environment
• Good problem-solving and analytical skills
• Ability to manage multi-projects around Iberian Peninsula
• Logical, considered a professional, with an ability to work collaboratively with a varied stakeholder group
• Passionate about what you do and committed to excellence
• Detail oriented and diligent
• Entrepreneurial by nature with a strong sense of ownership
• Process minded with a strong cost focus
• Results oriented and prepared to take ownership of outcomes
• Support the success of other people and their businesses above your own
• Fluent in English
• Excellent external radar, keen to picking up on trends

Endeavour is taking on global challenges, and to create the appropriate global solutions is not easy. Our teams work extremely hard because we believe in Endeavour’s mission: to guarantee clean water and renewable energy to everyone, everywhere by decentralizing infrastructure, developing new technologies, & deploying energy, water, and waste treatment solutions that are more profitable than those that currently exist. We are a group of passionate change-makers who want to leave the world better than the way we found it. Endeavour prides itself on hiring talented, highly motivated people because that’s what our mission requires. There is a strong sense of camaraderie between good-natured people who bring their A-game to work every day to make a difference. To work at Endeavour is to know that you are part of something special—something bigger than yourself.